Terms of service
Terms & Conditions
Last updated: [07/09/2025]
Welcome to Nexon. By using our website, purchasing from us, or interacting with our services, you agree to the following terms and conditions.
Please read them carefully.
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1. General
• Nexon (“we”, “us”, “our”) operates this website and offers products and services subject to the following terms.
• These terms apply to all users of the site, including browsers, buyers, and customers.
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2. Product Information
• We make every effort to display products accurately (colors, sizes, materials). However, actual product colors may vary slightly depending on your screen or device.
• We reserve the right to limit or refuse sales at our discretion.
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3. Order & Payment
• We offer Cash on Delivery (COD) as our standard payment method.
• However, for high-value orders, suspicious activity, or past fraud reports, we may require advance payment or partial prepayment.
• Orders will be confirmed only after proper verification and, where applicable, payment confirmation.
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4. Shipping & Delivery
• Delivery timeframes are estimates and may vary due to courier delays or external issues.
• Customers are responsible for providing accurate and complete shipping information.
• Nexon is not responsible for delays caused by incorrect addresses or courier service issues.
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5. Returns, Refunds & Exchanges
• Customers must contact us within 72 hours of receiving their order to request a return or exchange.
• Items must be unused, unwashed, and in original condition with tags and packaging intact.
• Return shipping costs are the responsibility of the customer.
• If a refund is issued, original delivery charges will be deducted from the total refund amount.
• For full details, please refer to our Return, Refund & Exchange Policy.
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6. Intellectual Property
• All product designs, photos, branding, logos, and content on nexonbd.com and our social media pages are the property of Nexon and may not be reused or copied without permission.
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7. Privacy Policy
• We respect your privacy. Your information is only used to process orders, communicate updates, and provide support.
• We do not share your information with third parties, except when necessary to complete delivery or payment services.
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8. Changes to Terms
• Nexon reserves the right to change or update these terms at any time. All updates will be published on this page.
• Continued use of our services after changes implies acceptance of the new terms.
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9. Contact Us
For questions, support, or inquiries:
📧 Email: nexonbdofficial@gmail.com
📞 Phone/WhatsApp: 01812592845
🌐 Website: www.nexonbd.com